I need Help

Hello I need help League of Angels 3 is always downloading and it's not opening , I also clean the catches and still is not opening the game,

I have not be able to play for 2/3 weeks and because I cannot open the game I don't know my number code I just can able to write this:

S159-Gersemi-PST

Genere MMORPG

System PC / Mac

Please help me, I need help

Stella