city works fine but when i try to load world it is stuck at 69 percent,reloaded game and restated computer still stuck,been trying for 3 hours? whats up
Dear grampypants
That sounds like it may be a BigPoint Games issue as I am not having any issues on the GTarcade Platform. Since BigPoint is a third-party platform, I would reach out to the BigPoint Customer Service for a remedy.
If you are using the GTarcade Desktop App, try toggling on/off VPN and/or firewall. If that does not work, try reinstalling the GTarcade Desktop App. Let me know if that works for you!
All comments (2)
got,bigpoint.com is the stuck one,gtarcade is working fine on second account
i did however my 2nd account is also locking up at the same point and thats on GT