Dear Support Team,
I would like to provide a summary of my findings, as they strongly suggest that this issue is related to my account rather than my device or network.
Based on extensive testing, I believe there may be a communication restriction or filtering issue applied specifically to my account. It appears that messages sent from my account are being automatically treated as spam or sensitive content, resulting in them being blocked before they can be delivered.
The reason I have reached this conclusion is because I have performed multiple tests under different conditions:
- I tested different internet connections and networks.
- I tested different devices.
- I tested different accounts.
- I created and logged into a completely new account.
The results were very clear. When using other accounts, including a newly created account, I am able to use chat functions normally and send messages without any restrictions. However, as soon as I log back into my main account, the problem immediately returns.
This demonstrates that the issue is not caused by my phone, game installation, internet connection, or local network environment. If the device or network were responsible, the same problem would occur on all accounts. Instead, the issue only affects my specific account.
For this reason, I respectfully ask the development team to investigate whether my account has been incorrectly flagged by an automated moderation, anti-spam, or communication filtering system. It seems possible that legitimate messages from my account are being automatically classified as spam or sensitive content, preventing normal communication.
I would greatly appreciate a detailed review of my account status and any communication restrictions that may have been applied in error.
Thank you for your time and assistance.




