Not receiving Magic reins in Super Wheel Exchange

Hello.

I purchased reins last time the Super Wheel exchange was running, and never received them, but I thought I must have been mistaken. However, the same thing has happened this time.

I am on Legendary server, character Mischief.

In this image you can it shows that I have 56 magic reins:

However in this image there are only 40, which it has been for at least one month:

Can I please have the additional 16, so I can synth a golden armament.

Thank you.