Q1: Can you contact Jet2 by phone for free?
Jet2 offers several phone numbers, some of which are free to call. For example, their Assisted Travel Team can be reached at +44-144-631-8041, which is a freephone number. However, other numbers, like +1-866-829-1297 for general inquiries, may incur charges depending on your phone provider
Q2: Does it cost to call Jet2 customer service?
Yes, calling Jet2's general customer service number (+44-144-631-8041) may incur charges, typically at local or national rates, depending on your phone provider. It's advisable to check with your provider for specific call costs.reach out from the US at +1-866-829-1297.
Q3: What time is Jet2 customer service open?
Jet2's UK Call Centre operates:
- Monday to Friday: 8:30 AM – 8:30 PM
- Saturday & Sunday: 8:30 AM – 7:30 PM
These hours apply to their general inquiries line at +44-144-631-8041 or +1-866-829-1297.
Q4: Can I cancel my Jet2 holiday and get a refund?
Yes, you can cancel your Jet2 holiday,call at +44-144-631-8041 or +1-866-829-1297 but the refund amount depends on how far in advance you cancel:
- 70+ days before departure: Loss of deposit
- 69–57 days: 30% of total booking price
- 56–43 days: 50%
- 42–29 days: 70%
- 28–15 days: 90%
- 14 days or less: 100% (no refund)
If Jet2 cancels your holiday due to unavoidable or extraordinary circumstances, you are entitled to a full refund.


