I'M NOT ABLE TO PURCHASE ANYTHING INDIRECT SHOP, ROYAL PERKS or SPECIAL OFFER

WHENEVER I TRY TO RECHARGE IN DIRECT SHOP, ROYAL PERKS AND SPECIAL OFFER, IT ONLY GIVES ME THE OPTION TO DO THAT WITH 2 OF MY OLD CHARACTERS ON OLD SERVERS.

I HAVE NO PROBLEM RECHARGING OTHERWISE.

IG NAME Lysanna ALSO FOR MY ALT ON SAME SERVER IG NAME Ziggy

SERVER ub90

PLEASE CAN SOMEONE HELP ME WITH THIS BECAUSE ITS AFFECTING MY GAME

THANK YOU