[FAQ]Common Gtarcade Account Binding Issues - Let's Get You Sorted

Dear players, welcome to the Gtarcade community. It's our pleasure to assist you with some common account-binding issues. Please allow us to guide you through the resolution of these concerns.

1. What is Gtarcade Accounts:

We warmly welcome you to our community. When you enter a Gtarcade game without logging in, you're utilizing a guest account. To unlock the full potential of your gaming experience and partake in our community events, you'll need to link your guest account to an email, thereby transforming it into a Gtarcade account. Then, you can use Gtarcade account to login to the forum.

2. How to bind a game account to Gtarcade account？

Step 1：Enter the Mobile game, and then confirm what login method you used to play on your phone.

Step 2：If you are signed in as a guest, please make sure to connect your account with Gtarcade in the game(User center-Upgrade your account). If you are Saint Seiya Awakening Players, you can bind your account through Event-Binding Account. Skip this step if you are not using a guest account.

3. Trouble Logging in with Third-Party Account:

If you initially used your Facebook, Google, or other accounts to log in to the game and didn't create a Gtarcade account with an email, you might face login challenges on our forum. In such cases, you should employ the third-party login method (Facebook, Twitter, etc.). After successfully logging in, navigate to your profile and associate an email with your account to create a Gtarcade account. Once completed, you can log in directly with your email.

4. Using the Third-Party Account to log in, but it's not my account.

If you meet this problem, please check your third-party account. If you have several accounts on a third-party website, please make sure which one is your Gtarcade registered account. Please switch to your registered third-party account on the third-party website, and then log in to Gtarcade Account through a third-party account.

5. Unable to Bind a Gtarcade Account to Your Game Account:

If you're encountering difficulties binding a Gtarcade account to your game account, there are a couple of reasons. Firstly, if your game account is a guest account or was initially registered through a third-party login, you can only link a new Gtarcade account. If your account is already a Gtarcade account, it cannot be bound again. If you're having trouble locating your in-game character after logging in, refer to issue 3&4, which pertains to third-party registered Gtarcade accounts.

6. Discovering Unfamiliar Game Characters Upon Login:

Rest assured that our account system is designed to be secure and dependable. It will not result in the loss of your in-game characters. If you find yourself facing unfamiliar game characters upon login, it's possible that you initially registered your account using a third-party method and are now attempting to log in with your email.

We hope this assistance helps address your concerns, ensuring that you can fully enjoy your Gtarcade gaming experience with a properly bound account. If you require any further assistance, please do not hesitate to reach out. Happy gaming!