LoA proving how right I am about them

I lost 2K diamonds like many others in the VB screw up from the developers, I lost 60K+ points on day one of SST, I lost over 1 million points yesterday because they are serial screw ups and to add insult to injury 3 players had their DW gold restored by the devs.

Then they give this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!