lost accounts please help

Hello

there were games that I lost the account and in the end I found it, precisely in this game that I invested a lot no one helps me? unbelievable

custom name: seron

alliance club: RPX

it's just what I remember and it's enough to find me, i logged in via gtarcade via username and password and still i log in he does not find it something bad with the synchronization i don't know

please help