account with many years played disappeared after a few years stopped.

my account created at the launch of the game officially on the play store just disappeared, I stopped playing because I played for 4 years in a row every day so I got sick, today, I decided to return with some friends of mine and when I went to log in my account, there was simply nothing there, I just started the tutorial again, I was considered in my time to spend the most money on the game, now I I realized that I actually threw money in the trash because all my progress disappeared. I hope that if they don't solve it, at least compensate me for the height and don't give me 10 gems no because I'm tired of those cheesy GTA compensations. thanks.