Recharge vs Direct Shop

I am having trouble buying an item in DIRECT SHOP. I am able to recharge, using the RECHARGE button at the bottom of the screen. However, whenever I tr to buy anything from DIRECT SHOP, it will not let me type any entries. I have tried refreshing (several times), but that didn't do any good. Still can't make a purchase.

IGN: Death Pirate

Server: Santity (1571)

Platform: GTA