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@D'nt~Wait}} How Do I Contact (Sage 50) technical support number ??

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Article Publish : 05/16/2025 11:30
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To contact Sage Customer Support, call 1-866-238-5180. The dedicated support team is available to help with product issues, troubleshooting, installation, and all other Sage-related questions.

It offers a powerful suite of features that help with bookkeeping, payroll, inventory, invoicing, and tax management. However, like any software, users may occasionally run into technical issues or have questions about how to best use the software. When that happens, contacting Sage 50 technical support is the best way to get fast, expert help.

1. Call Sage 50 Technical Support

The most direct way to get help is by calling Sage’s technical support line. If you're located in the United States or Canada and using Sage 50 (formerly known as Peachtree), the standard support phone number is:

(for Sage 50—U.S. Edition)

For Sage 50 Canada Edition, the support line is:

You’ll likely be asked for your Sage account number or product serial number, so make sure to have that information ready before calling. Phone support is typically available Monday to Friday during standard business hours (usually 9 AM to 8 PM EST, though hours may vary slightly).

2. Sage Support Website

Before calling, you may want to check out the Sage 50 Support Hub for helpful articles, updates, and troubleshooting tips. The support site has step-by-step guides for common tasks and known issues, which can save you time.

You can search by keyword, product version, or category (like installation, upgrades, payroll, and more).

3. Live Chat Support

Sage also provides a live chat option for technical support, which is ideal for less complex questions or when you're unable to make a phone call.

To access chat:

  • Go to the Sage Contact Page
  • Select your product (Sage 50 Accounting)
  • Choose the Chat option if available

Live chat is typically available during the same hours as phone support and is a fast way to connect with a representative.

4. Sage Knowledgebase and Community

The Sage Knowledgebase is a great resource for resolving common issues without needing to contact support. You’ll find detailed articles, patches, and workarounds for frequent problems.

Additionally, you can post questions or browse answers in the Sage City Community, which is Sage’s official user forum. It’s especially useful for getting feedback from other users who may have experienced the same issues.

5. Submit a Support Ticket

If your issue isn’t urgent, you can also submit a support ticket through your Sage account portal. This is useful for complex or non-critical issues, especially if you need to upload screenshots or error logs.

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