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All Nippon Airways Check In: Everything You Need to Know for a Seamless Travel Experience

Traveling with All Nippon Airways is synonymous with comfort, efficiency, and top-tier customer service. Whether you're flying across Asia or embarking on a long-haul journey, a smooth check-in process sets the tone for your entire trip. The good news is, All Nippon Airways check in procedures are designed with flexibility and traveler convenience in mind. From online tools to airport assistance, the airline offers various ways to check in — so you can choose what works best for your itinerary and travel style.

This complete guide will walk you through all the available check-in options, timelines, and important details, helping you avoid stress and start your journey with confidence.

Multiple Check-In Options for Every Traveler

All Nippon Airways caters to a wide variety of passenger needs with four primary check-in methods:

• Online Check-In
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• Mobile App Check-In
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• Airport Counter Check-In
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• Self-Service Kiosks
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These choices allow you to manage your time efficiently and avoid unnecessary wait times at the airport.

Online Check-In: The Quickest Start to Your Journey

For maximum convenience, the All Nippon Airways online check-in platform opens 48 hours before departure and remains available until 90 minutes prior to takeoff. You can access this tool directly through the airline’s official website. Simply enter your booking reference or e-ticket number along with your last name to retrieve your itinerary.

Online check-in gives you the option to select or change your seat, add your frequent flyer details (including Marco Polo Club membership), and obtain your boarding pass — either for printing or digital use. If you’re traveling with carry-on only, this means you can completely bypass the check-in counter at the airport and head straight to the security checkpoint.

If you do have checked baggage, All Nippon Airways’s designated bag drop areas make the process quick and seamless. These counters are clearly signposted and usually open about three hours before departure.

Mobile App Check-In: Convenience at Your Fingertips

The All Nippon Airways mobile app, available for both Android and iOS, is another user-friendly check-in method. Like the website, mobile check-in becomes available 48 hours before your flight and closes 90 minutes prior. Through the app, you can:

• Complete check-in in just a few taps
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• Select or modify your seat
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• Receive mobile boarding passes
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• Get instant flight updates and alerts
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• Add boarding passes to Apple Wallet or Google Pay
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One added benefit is that the app stores your boarding pass and loyalty program information, making it ideal for frequent flyers and Marco Polo Club members. Real-time notifications help ensure you never miss a gate change or delay.

Airport Check-In Counters: Personalized Service When You Need It

If you prefer in-person service or are unable to check in online, airport counters are available at all All Nippon Airways destinations. These check-in desks typically open three hours before departure for long-haul flights and about two hours before for regional routes. Cut-off times vary but usually close 60 minutes prior to departure for international flights and 40 minutes for regional ones.

Travelers should arrive well in advance — at least 2 to 3 hours before departure — especially if you're checking baggage, need to verify travel documents, or are traveling with children or special assistance requirements.

Self-Service Kiosks: A Fast, Contact-Free Option

At key airports like Hong Kong International Airport (HKG), self-service kiosks allow passengers to take control of the check-in process. You can:

• Print your boarding pass
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• Select or change seats
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• Print baggage tags
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After tagging your luggage, simply proceed to the bag drop counter. Kiosks are particularly useful for tech-savvy travelers who prefer a quick and minimal-contact airport experience.

Understanding Baggage Policies at Check-In

All Nippon Airways’s baggage allowance depends on your fare type and travel class. Here’s a general breakdown:

• Economy Class: 1–2 pieces, up to 23 kg (50 lbs) each
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• Business Class: Usually 2 pieces, up to 32 kg (70 lbs) each
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• First Class: Generous allowances, often more than Business
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• Carry-On: 1 piece up to 7 kg plus a personal item
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Always review your specific ticket details to confirm your exact baggage entitlement. Exceeding the allowance could result in extra fees or require repacking at the counter.

Special Assistance and Family Travel

All Nippon Airways is well-equipped to accommodate passengers with special requirements. Whether you need mobility assistance, are traveling with a baby, or have medical equipment, it's best to notify the airline at least 48 hours before your flight.

Priority check-in lanes are offered to:

• Families with young children
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• Travelers needing assistance
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• Premium cabin passengers
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• Marco Polo Club and oneworld elite members
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These lanes can help reduce wait times and streamline your airport experience.

Document Verification for International Flights

For international travelers, document checks are a mandatory part of the check-in process. Even if you’ve already checked in online or through the app, All Nippon Airways staff may need to verify the following at the airport:

• Valid passport
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• Visa (if applicable)
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• Health declarations or vaccination proof (based on destination)
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To avoid delays, keep all required travel documents easily accessible and up-to-date.

Codeshare Flights and Partner ***

If your itinerary includes flights operated by All Nippon Airways’s codeshare or oneworld alliance partners, different check-in rules may apply. Generally, if your booking is made on a single ticket, All Nippon Airways will issue boarding passes and check bags through to your final destination. However, for flights operated by another airline, you may need to check in directly with that carrier.

In-Town Check-In Services (Available in Hong Kong)

All Nippon Airways offers a unique in-town check-in service at Airport Express stations in Hong Kong Central and Kowloon. Available up to 24 hours before your flight, this service lets you:

• Check in early
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• Drop off your baggage
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• Enjoy the rest of your day without airport hassles
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This is especially convenient for business travelers or tourists planning to explore the city before departure.

Summary of All Nippon Airways Check-In Timings

Check-In Method

Opens

Closes

Online / Mobile

48 hours before departure

90 minutes before departure

Airport Counter

~3 hours before departure

60 minutes (international) / 40 minutes (regional)

Boarding Gate

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15–20 minutes before departure

Missing these deadlines may result in denied boarding, so make sure to plan accordingly.

Common Questions About All Nippon Airways Check In

Can I change my seat after checking in?

Yes, if seats are still available, changes can be made via the website or app.

What if the app doesn’t work for check-in?

Try reinstalling the app or visit the website. If problems persist, contact customer support.

Can I check in online with an infant?

Yes, but you may need to confirm details at the counter, especially for bassinet requests.

What about oversized luggage?

Declare it at the check-in counter. Additional fees may apply depending on size and weight.

Do I need to check in again for connecting flights?

Not if your entire itinerary is on one ticket with All Nippon Airways or oneworld partners.

Can I check in for both legs of a round-trip at once?

Only if the return flight falls within the 48-hour online check-in window.

Final Thoughts

All Nippon Airways check in options are thoughtfully designed to meet the evolving needs of modern travelers. Whether you’re checking in from your phone, at home, or at the airport, the airline ensures a hassle-free experience that saves you time and enhances your journey. By understanding the available options, checking in early, and staying prepared with the necessary documents, you’ll enjoy a seamless start to your travels.

Next time you fly with All Nippon Airways, take full advantage of their check-in tools — and let the journey begin smoothly and stress-free.