infinity kingdom

hello i play infinity kingdom on my computer i download from MG after update most of us that go through MG cant get our items out of mail and our anniversary icon is not there and when we sent out to get wood and all we do not get it and we cant even buy packs on game can yall please fix this i have email and skype and discord and email on MG please please fix our game before alot leave it thank you and i am on server 275 my name is SouthernRose(ROB R5)