User agreement
Terms of Service
Children Under Age 16
Updated May 14, 2018
The Services and this Site are offered and made available only to users 16 years of age or older. YOU MUST BE 16 YEARS OF AGE OR OLDER TO USE THE SERVICES AND THIS SITE. By accessing and using this Site, you represent that you are 16 years old or older; and if you are between the ages of 16 and 18, you represent that your legal guardian has reviewed and agreed to these Terms.
Opt-Out of Emails and Notifications
With your prior consent and your confirmation of the opt-in link sent to the e-mail address mentioned in your application form, we may occasionally email you with offers, promotions, and/or information of interest. To opt out of emails from us, please follow the unsubscribe instructions contained in the relevant emails or contact us at cs@youzu.com.
This Terms of Use Agreement (these "Terms") is a legally binding agreement that governs your access and use of the games, content, applications, activities, purchases and other services (the "Services") offered by YOUZU GROUP, including but not limited to YOUZU GAMES HONGKONG LIMITED, YOUZU GAMES LIMITED, YOUZU (SINGAPORE) PTE LTD, BIGPOINT HOLDCO GMBH and their Affiliates. Affiliates shall mean any corporation, partnership, or other entity that, directly or indirectly, owns, is owned by, or is under common ownership with, such party hereto, for so long as such ownership exists. For the purposes of the foregoing, “ own”, ”owned”, or “ownership” shall mean ownership of more than fifty percent(50%) of the stock or other equity interests entitled to vote for the election of directors or an equivalent governing body. The Services may be made available through our website, third party social networking websites, or mobile versions thereof (this “Site”). By accessing and using any Services, you acknowledge that you have read, understand and agree to be legally bound by these Terms.
With your prior consent and your confirmation of the opt-in link sent to the e-mail address mentioned in your registration form, our applications may also deliver notifications to your phone. You can disable these notifications in your phone’s settings or by deleting the relevant application.
You may be required to open an Account directly with YOUZU GROUP by completing the registration process and providing true, accurate, current and complete information about yourself. YOUZU GROUP do not knowingly solicit any personally identifiable information from children under the age of 16. If we determine, in our sole discretion, that a person is under the age of 16, based on the information provided during the registration process, that person will not be permitted to register.
This Site may include hyperlinks to websites operated by third parties, including advertisers, sponsors, and other content providers that require registration. Any website links are provided to you as a convenience only. These websites may collect data or solicit personal information from children under the age of 16 to register for features in accordance with their own privacy policies. We do not control these websites and we are not responsible for their privacy policies, or for the collection, use or disclosure of any information those sites may collect. For more information, please review the privacy policies of each respective third party website.
Right to Use Services and Site
Subject to your acceptance of and full compliance with these Terms, YOUZU GROUP grant to you a limited, non-exclusive, non-transferable, revocable license to access and use this Site, the Services and related software (excluding source and object code) (“Software”), for your non-commercial personal entertainment use only, by accessing the Services through your web browser or other application provided by YOUZU GROUP, authorized social networking websites, service providers or partners. You agree that you may not use the Services for any other purpose, or copy or distribute the Services except as specifically allowed in these Terms. You may download and install the Software onto one or more computers owned by you or under your legitimate control for your non-commercial personal entertainment use only, which must include copyright and trademark notices as required by these Terms.
Right to Terminate or Change Services
Your use of the Services and this Site is conditioned upon your continued full compliance with these Terms. Any use of the Services in violation of these Terms will be treated as an infringement of YOUZU GAMES HONGKONG LIMITED’s or its Affiliates’ copyrights in and to the Services. We reserve the right to change or modify the Services, or limit the features or services on this Site at any time to the extent this is in view of any remuneration paid for a Service or feature by you just and reasonable, without or without notice to you, without liability.
We reserve the right to terminate your access and use of the Services without notice for cause if you materially violate these Terms. In such event, we also reserve the right to temporarily suspend or permanently discontinue the Services, any portion of the Services, or the Site at any time, with or without notice to you, without liability. In such events, you must immediately and permanently destroy all copies of the Software in your possession and remove the Software from your hard drive. In such events, you will lose access to your Account, password, user name, persona, and you will forfeit all related entitlements, including Virtual Currency, Virtual Goods (including virtual vehicles, equipment, points, standings, rankings, ratings, or any other digital items appearing in, originating from or associated with this Site). You agree that these Terms will survive the termination of the Services or your Account for any reason.
Our Intellectual Property Rights
YOUZU GROUP and its related and affiliated companies are the sole and exclusive owners of all right, title and interest, including without limitation, copyright, patent, trademark and other intellectual property rights, in the Services and this Site, including without limitation, all games, programs, tools, source codes, object codes, HTML, content, files, patches, updates, modifications, derivative works, printed or electronic documentation, instructions and other materials, design, text, data, sounds, photographs, audio clips, audiovisual, video, artwork, graphics, logos, names, button icons, images of vehicles, accessories and equipment, user Accounts, passwords, Virtual Currency, Virtual Goods, concepts, technology, architecture, logic, structure, sequence, organization, themes, symbols, methods of operation, and other materials, all of which are protected by international copyright laws, and may not be reproduced, modified, distributed, transmitted, displayed, performed, rented, altered, stored for subsequent use, republished or used in any manner without our prior written consent. Any use of the materials appearing in the Services or this Site not expressly authorized by these Terms is a violation of copyright, trademark, and other applicable laws, and may result in criminal prosecution or civil penalties.
Except for the limited right to access and use the Services and this Site, we do not grant or transfer to you any other rights of any kind, including any rights in any Virtual Currency, Virtual Goods (including virtual vehicles, equipment, points, standings, rankings, ratings, or any other digital items appearing in, originating from or associated with this Site), or any other attributes appearing in, originating from or associated with the Services or this Site. No ownership rights of any kind, including any patent, trademark, copyright or other intellectual property rights, are assigned or transferred to you, by accessing or using the Services or this Site, downloading material from or uploading material to this Site, or by purchasing any Virtual Goods.
You agree not to copy, redistribute, publish or otherwise exploit material from the Services or this Site, except as expressly permitted herein, without our prior written permission. All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to us in connection with the use of the Services is the exclusive property of YOUZU GROUP. You agree that we may use, sell, exploit and disclose any of your comments in any manner, without restriction and without compensation to you.
Intellectual Property Rights of Others
All trademarks, service marks, and trade names associated with the products or services that appear on or are referenced in this Site are the exclusive property of their respective owners.
All other product names and logos are the trademarks of their respective owners. In addition, other images, logos, pictures or other material may be trade names or registered trademarks of their respective owners, and may be protected by international copyright laws. We grant no right to copy or use any of these materials.
Virtual Currencies and Goods
The Services may include virtual game currency (“Virtual Currency”), including, but not limited to currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with this Site, that may be acquired for real world money if you are a legal adult in your country of residence. The Services may also include virtual vehicles, equipment, points, standings, rankings, ratings, or any other digital items appearing in, originating from or associated with this Site (“Virtual Goods”) that may be purchased from YOUZU GROUP for real world money or exchanged for Virtual Currency.
YOUZU GROUP have the absolute right to administer, control, modify, adjust, and eliminate any Virtual Currency, Virtual Goods, or any other attributes associated with use of our Services or this Site in its sole discretion, with or without notice, and without liability to you or anyone else. You have a limited, personal, revocable, non-transferable, non-sublicenseable license to use the Virtual Goods and Virtual Currency in our Services and this Site. However, you have no intellectual property right or license right or title in or to any Virtual Currency, Virtual Goods or any other attributes associated with use of the Services or this Site; your right to buy a certain volume of Services or Virtual Goods by paying with Virtual Currency shall remain unaffected.
Regardless of the means of transfer, the direct or indirect redemption or transfer of Virtual Goods and Virtual Currency for real world money, goods or other items of value by or from any party is strictly prohibited except where expressly authorized within the Services. Any attempt to do so is in violation of these Terms and may result in an immediate termination of your user Account and access to the Services, as well as possible legal action.
Any purchases of Virtual Goods or Virtual Currency by you from YOUZU GROUP are final. No refunds will be given, except in the sole discretion of YOUZU GROUP. If your user Account or your use of this Site is terminated or suspended for any reason, or if we permanently discontinue the Services or this Site for any reason, then those amounts all of your Virtual Goods and Virtual Currency for which you have not paid in real money will be immediately forfeited.
Your Content
The Services may allow or invite you to chat or participate in blogs, message boards, online forums and other functionality and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute or broadcast content and materials to YOUZU GROUP to or through this Site, including, without limitation, text, writings, graphics, comments, forum posts, chat posts, communications, messages, profiles, personally identifiable information, suggestions, links, e-mails, music, sound, graphics, images, pictures, video, software, technology, code and other material and information perceived, made available, or emanating to and/or from the Services (collectively, “Content”). Content may be provided by you or third parties, and also includes any feedback, comments, or suggestions you may provide regarding the Services, other Content, or this Site, including any responses provided through user surveys.
You agree that your Content is wholly original to you and you exclusively own the rights to your Content, including the right to grant the rights and licenses described in these Terms, without YOUZU GROUP incurring any obligations or liability to third parties arising out of its exercise of the rights granted by you. You have sole legal responsibility for your Content. We do not pre-screen any Content posted by anyone and we are not responsible for your Content. We have no obligation to monitor or enforce any intellectual property rights that may be associated with your Content.
You agree that you will only upload to, distribute, transmit, publish or post through this Site or through our Services Content that does not infringe the intellectual property rights of any third parties; is not indecent, libelous, defamatory, obscene, harmful, threatening, abusive, vulgar, harassing, sexually explicit, or otherwise offensive or objectionable; does not contain expressions of hatred, bigotry, or racism; does not constitute or encourage a criminal offense; is not embarrassing, unwanted, or invasive of another’s right of privacy or right of publicity; and does not violate the rights of any party or violate any laws.
YOUZU GROUP have no obligation to accept, display, review, monitor, distribute, store, maintain or delete any Content that you submit or post. We reserve the right, in our sole discretion, to refuse to post, delete or remove any Content that you posted to this Site without notice for any reason at any time. We may also move, re-format, distort, obscure, edit, modify or alter any Content without notice to you and without liability.
Our Rights to Content
You grant to YOUZU GAMES HONGKONG LIMITED and its affiliates the unrestricted, unconditional, unlimited, worldwide, irrevocable, sublicensable, transferable, perpetual, fully-paid, and royalty-free right and license to host, use, copy, distribute, reproduce, disclose, sell, resell, transfer, sublicense, display, perform, transmit, publish, broadcast, modify, make derivative works from, retitle, reformat, translate, archive, store, cache, use, practice or otherwise exploit in any manner and for any purpose, all or any portion of your Content to which you have contributed, in any and all formats, on, with or through any websites or other media, software, formula, technology or devices now known or hereafter developed, and in any advertising, marketing or promotional materials produced by us, our sponsors or affiliates. To the greatest extent permitted by law, you waive any moral rights or rights of publicity or privacy you may have in and to your Content.
If, for any reason, you are deemed to have retained, under applicable law, any right, title or interest in or to any portion of your Content, you agree to and hereby do assign to YOUZU GROUP all of your right, title and interest in and to your Content, without additional consideration, under applicable patent, copyright, trade secret, trademark and other similar laws or rights, in perpetuity.
Posting on Other Sites
Subject to your acceptance of and full compliance with these Terms, YOUZU GROUP grant to you a limited revocable license to post an image of your own virtual vehicle, game character, screen shot from your Account, or any other Content that we specifically authorize to be posted on other websites, including your own personal website, so long as the website complies with all applicable laws, does not obtain any rights to such Content other than a non-exclusive license to post it at your direction, and does not in any way infringe the rights of a third party (“Authorized Web Site”). An Authorized Web Site may not be competitive with, and may not criticize, ridicule or disparage in any manner the Services, this Site, YOUZU GROUP, or its sponsors or affiliates, their products, services, or web sites; may not charge a fee for access to such Content; may not post, publish, distribute, disseminate or facilitate any content that infringes the intellectual property rights of any third parties; is indecent, libelous, defamatory, obscene, harmful, threatening, abusive, vulgar, harassing, sexually explicit, or otherwise offensive or objectionable; contains expressions of hatred, bigotry, or racism; constitutes or encourages a criminal offense; is embarrassing, unwanted, or invasive of another’s right of privacy or right of publicity; or violates the rights of any party or violates any laws.
Sponsor and Other Linked Websites
This Site may include hyperlinks to the websites operated by third parties, including sponsors, advertisers, and content providers. These websites may collect data or solicit personal information from you. Any website links are provided to you as a convenience only. YOUZU GROUP make no representations or warranties, and do not endorse any content, goods or services provided by any other party’s website that may be linked from this Site, whether or not they are sponsors. We do not control these websites and we are not responsible for their content, any claims relating to their goods, services, privacy policies, or for the collection, use or disclosure of any information those websites may collect.
User Account and Password
The Services may be offered to you through a social networking website through which you may access this Site, provided that you are in compliance with the policies or terms of use/service of the social networking website. You may be able to use your user account or user ID of the website through which the Services are made available. Alternatively, you may be required to open an account (“Account”) directly with YOUZU GROUP by completing the registration process and providing true, accurate, current and complete information about yourself ( “Registration Data”). You agree to promptly update the Registration Data, which may include a current email address. If you have more than one Account on a social networking website, you may not access the Services from more than a single Account. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your current or future use of the Service. We also reserve the right to terminate your Account if it has been inactive for more than 180 days.
Some Services may require you to create a password, user name or persona to set up your Account. You may not use a password, user name or persona that is used by someone else; is indecent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, harassing; that contains expressions of hatred, bigotry, racism, pornography, or is otherwise objectionable; that infringes any trademark or other proprietary rights of others, violates the rights of any party, or violates any laws; or that is used in any way that otherwise violates these Terms. You may not impersonate another person or user, attempt to get a password, other account information or other private information from a user, or collect or harvest email addresses or other information.
You are responsible for maintaining the confidentiality of your Account information (including passwords and user name) and are responsible for any and all activities that occur under your Account. You are also liable for any losses or damages incurred by YOUZU GROUP, any other users of the Services, or any other parties resulting from someone else using your Account, with or without your knowledge. You must notify us immediately of any unauthorized use or theft of your Account or other breach of security. Your Account may be terminated if someone else uses it to engage in activity that violates these Terms or is otherwise improper or illegal.
You may not use anyone else’s Account, password, user name, or persona, and you may not purchase, sell, trade, rent, lease, license, grant a security interest in, transfer to or allow any other person to use your Account, password, user name, persona, Virtual Currency, Virtual Goods (including virtual vehicles, equipment, points, standings, rankings, ratings, or any other digital items appearing in, originating from or associated with this Site).The site will not be responsible for any problem or conflict caused by account sharing.
Purchases and Paying for Charges
You may be required to pay for certain Services, including an exchange for Virtual Currency, a purchase of Virtual Goods, and upgrades. You must have a valid Account to pay for and participate in these Services. You are responsible for all charges and usage on your Account, including applicable taxes, including all purchases made by you or anyone that uses your Account.
You may pay using the methods available for the particular Services, including credit card, debit card, PayPal, or other similar accounts, and you agree to the terms and conditions applicable to each payment method you choose. When you provide credit card or other payment information, you represent that you are the authorized user of the credit card or other payment method. You must provide current, complete, and accurate information for your billing account. You must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date), and you must promptly notify us if your credit card is canceled, lost or stolen. We may use a third party credit card updating service to obtain current expiration dates on credit cards provided by you. Customers who use a payment method other than credit card may incur an additional payment processing fee.
Rules of Conduct: Your Responsibilities
You are legally responsible and liable for all of your activities using the Services and this Site. You agree to follow posted forum guidelines and code of conduct within game, fan page, and any official YOUZU GROUP websites.
Your use of the Services and this Site is governed by the following Rules of Conduct which are maintained and will be enforced by YOUZU GROUP. The Rules of Conduct are illustrative only and are not meant to be exhaustive. We reserve the right to determine what additional conduct may be a violation and to take appropriate action as we consider necessary, including termination of your Account and exclusion from further participation in the Services. We reserve the right to modify the Rules of Conduct at any time to the extent this is in view of any remuneration paid for a Service or feature by you just and reasonable. By accessing and using the Services, you agree that you will not engage in, attempt or encourage any of the following activities:
No disruptive use
- Cheat, or use, launch, develop, or distribute any spider, “bot,” “macro,” or other “cheat utility” software program or applications which are designed to cheat, hack, crack, interfere with, disrupt, or modify the intended operation and experience of the Services;
- Upload, disseminate or transmit files that contain viruses, Trojan horses, worms, time bombs, spyware, adware, cancelbots, corrupted files or data, or any other similar invasive software or programs designed to damage, interrupt, destroy, or limit the functionality or disrupt the operation of the Services, any software, hardware, telecommunications, networks, servers or other equipment, or other users’ computers, or that launches any unauthorized script or other software;
- Disrupt, attempt to, or otherwise assist in the disruption of any computer used to support the Services or any other party’s uninterrupted use and enjoyment of the Services;
- Interfere with or circumvent any security feature of the Services or any feature that restricts or enforces limitations on use of or access to the Services;
- Restrict, disturb, disrupt or inhibit any other user from using or enjoying the Services, for example, by repeatedly posting the same message or excessive posts within chat rooms (“flooding”), disrupting the flow in chat rooms by hitting the return key repeatedly, inputting excessively large images so the screen goes by too fast to read, using of excessive “shouting” (all caps), or “spamming”;
No commercial use
- Reproduce, transmit, sell, use or exploit the Services or this Site for commercial purposes that are not expressly authorized in these Terms, including use as a cyber café, computer gaming center, network play over the Internet, gaming network, or connection to an unauthorized server that emulates the game experience;
- Use the Services or this Site to advertise, market, or promote any goods, services, website, pyramid scheme, or other multi-tiered marketing scheme; solicit funds or goods; or solicit anyone to join or become a user of any other website or other organization;
- Post messages for any purpose other than personal communication as an individual user, including advertising or promotional messaging, chain letters, surveys, contests, chain letters, junk email, spam, other unsolicited messages, or other commercial activities;
- Purchase, sell, trade, rent, lease, license, grant a security interest in, transfer to or allow any other person to use or access your Account, password, user name, persona, Virtual Currency or Virtual Goods, whether or not in exchange for real currency or items of monetary value; or offer, advertise, market, or promote any of the foregoing;
No fraudulent use
- Use the Services or this Site for fraudulent transactions or for any purpose that violates any applicable federal, state, local, or foreign laws, regulations, ordinances or treaties;
- Impersonate another person or user, create a false identity, trick, defraud or mislead YOUZU GROUP or any users, for any purpose, including misleading others to attempt to access an Account, user name, password, persona, Virtual Currency or Virtual Goods, or any personal information about a user;
- Create an Account based on information that is untrue, inaccurate, not current or incomplete;
- Make improper use of YOUZU GROUP support services or submit false reports of abuse or misconduct;
- Disguise or mislead any person as to the source of your Content or other information you submit or use tools which anonymize your internet protocol address (e.g. anonymous proxy) to access the Services or this Site;
- Collect, gather, harvest (in an automated manner or otherwise), disclose, reveal or use in any manner the Account, user name, password, persona, Virtual Currency or Virtual Goods, or any personal information about another individual, including address, phone number, e-mail address, credit card number, or any information that may be used to track, contact or impersonate the individual;
No unauthorized use
- Host, or intercept, emulate or redirect the proprietary communication protocols used by YOUZU GROUP in connection with the Services and this Site, regardless of the method used, including protocol emulation and reverse engineering, or create derivative works of the Services or this Site, in whole or in part;
- Copy, reproduce, translate, reverse engineer, modify, disassemble, decompile, reverse assemble, or attempt to discover any software (source code or object code) related to the Services and this Site;
- Modify, impair, disrupt, alter or interfere with the use, features, functions, operation or maintenance of the Services and this Site, including adding unauthorized components or modifying this Site or the online game experience;
- Use any third-party software or other means that intercepts, mines or otherwise collects information from or through this Site;
- Frame or otherwise impose editorial comment, commercial material or any information on this Site, or cover, remove, obliterate, obscure or obstruct any notice, banner, advertisement, proprietary notices or labels, or any portion of the Services or this Site;
- Remove, obscure, or alter notices of copyright, patent, trademark, or other proprietary rights affixed to any Content or this Site;
- Sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of any Content;
- Attempt to use the Services or this Site on or through any service that is not controlled or authorized by YOUZU GROUP; and Violate these Terms, any other applicable agreement or terms governing the access or use of the Services (including the terms of use of any social networking website through which the Services may be accessed), or any federal, state or local, or international law, regulation, ordinance, or treaty.
Changes to Terms of Use
We reserve the right to change these Terms in any way and at any time. We will attempt to give you advance notice of any change in these Terms by posting on this Site, and by sending a message informing you of the modified terms with a link to the posting on this Site. However, we reserve the right to make changes immediately, as appropriate determined in our sole discretion. You agree to periodically check this Site for new information and terms that govern your use of the Services and this Site, and to read any changes to these Terms. Using our Services after any changes to these Terms become effective constitutes your acceptance of the new Terms. If you do not agree to these Terms or any future changes to these Terms, you do not have permission to use the Services and you must immediately discontinue any further use this Site.
Terminating Your Account
We reserve the right to terminate or suspend your Account or your access to any or all of the Services at any time and for any reason, including a violation or breach of these Terms. In any case, we will notification of termination if you have registered with our Services beforehand; this also applies if we elect to immediately terminate any and all of your Accounts for cause. You acknowledge that YOUZU GROUP are not required to provide you notice before terminating your Account. If we terminate your Account, you will lose access to your Account, password, user name, persona, and you will forfeit all related entitlements, including those amounts of Virtual Currency for which you have not paid in real money, Virtual Goods (including virtual vehicles, equipment, points, standings, rankings, ratings, or any other digital items appearing in, originating from or associated with this Site). You agree that these Terms will survive the termination of your Account for any reason.
Services Provided “As-Is”
The Services and this Site are provided on an “AS IS” and “AS AVAILABLE” basis, without warranty of any kind, and subject to all risks. You agree that your access and use of the Services is at your own risk. You assume all risks that the Services and this Site are suitable, accurate for your needs, and will be uninterrupted, timely, secure, or error-free. Any software or applications downloaded from this Site are at your own risk, and you are solely responsible for any loss of data, ISP disruption, software or hardware failures, or damage to your computer. The entire risk of satisfactory quality, performance, accuracy and experience in connection with the Services and this Site is borne by you.
No Warranties of Any Kind
WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE AND NON-INFRINGEMENT (EXCEPT TO THE EXTENT PROHIBITED UNDER APPLICABLE LAWS).
Limitation of Liability
YOUZU GROUP PROVIDE THE SERVICES AND THIS SITE ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES OR THIS SITE AT ALL TIMES OR ALL LOCATIONS, OR THAT WE WILL HAVE ADEQUATE CAPACITY FOR THE SERVICES AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH YOUZU GAMES HONGKONG LIMITED ITS RELATED OR AFFILIATED COMPANIES, SUBSIDIARIES, SPONSORS, PARTNERS, CONTENT PROVIDERS, DISTRIBUTORS, LICENSEES OR LICENSORS AND OTHER PARTIES AFFILIATED WITH THE SERVICES OR THIS SITE, AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, PARTNERS, PARENT COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ATTORNEYS (COLLECTIVELY, “YOUZU GAMES HONGKONG LIMITED”) IS TO STOP USING THE SERVICES, AND TO CANCEL YOUR ACCOUNT. YOU ACKNOWLEDGE AND AGREE THAT THE YOUZU GROUP ARE NOT LIABLE FOR ANY ACT OR FAILURE TO ACT BY THEM OR ANY OTHER PERSON REGARDING CONDUCT, COMMUNICATION OR CONTENT ON THE SERVICES OR USE OF THIS SITE TO THE FULLEST EXTENT PERMITTED BY LAW. THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICES OR THIS SITE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE YOUZU GROUP BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER FOR BREACH OF CONTRACT OR IN TORT, EVEN IF THEY HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
YOU FURTHER SPECIFICALLY ACKNOWLEDGE THAT THE YOUZU GROUP ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE YOUZU GROUP LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICES AND OPERATORS OF SOCIAL NETWORKING WEBSITES OR MOBILE VERSIONS THEREOF THROUGH WHICH THE SERVICES OR THIS SITE ARE MADE AVAILABLE, AND THAT THE RISK OF THE SERVICES AND THE THIRD PARTY WEBSITES AND OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU, INCLUDING DAMAGE OR LOSS OF ANY KIND RESULTING FROM (A) LOSS OR INABILITY TO USE THE SERVICES FOR ANY REASON, INCLUDING COMPUTER FAILURE, MALFUNCTION, ERROR, DEFECT, DELAY IN OPERATION OR TRANSMISSION; (B) THE LOSS OR DAMAGE TO ACCOUNTS, USER ACCOUNT INFORMATION AND OTHER DATA, VIRTUAL CURRENCY OR VIRTUAL GOODS, (C) THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION, OF ANY CONTENT, INFORMATION OR OTHER MATERIAL PRESENTED ON THIS SITE; (D) THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR USEFULNESS OF ANY CONTENT, INFORMATION OR OTHER MATERIAL PRESENTED ON THIS SITE; OR (E) INTERRUPTION OF THE SERVICES FOR ANY REASONS, INCLUDING ANY NETWORK OR TELECOMMUNICATION LINES, COMPUTER ON-LINE SYSTEMS, SERVERS OR PROVIDERS, COMPUTER EQUIPMENT OR SOFTWARE, TRAFFIC CONGESTION ON THIS SITE, THE INTERNET OR ANY OTHER WEBSITE, OR ANY OTHER EVENT WHICH MAY RESULT IN A LOSS OF DATA OR DISRUPTION OF THE SERVICES; AND (F) ANY VIRUSES, CORRUPTED FILES OR PROGRAMS, WORMS, TROJAN HORSES, OR OTHER CODE OR OTHER HARMFUL COMPONENTS WITH CONTAMINATING OR DESTRUCTIVE EFFECTS.
UNDER NO CIRCUMSTANCES WILL THE YOUZU GROUP BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID YOUZU GROUP IN THE NINETY (90) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
Indemnification by You
You agree to defend, indemnify and hold the YOUZU GROUP harmless from and against any claim, liability, loss, injury, damage, cost, or expense, including attorneys’ fees and costs, incurred by any of the YOUZU GROUP, arising out of or resulting from your access or use of the Services and this Site in your breach or alleged breach of any term, condition, obligation, representation or warranty contained in these Terms; any Content posted, transmitted or provided by you or on your behalf; your violation of any third party’s intellectual property or other legal rights; and the illegal or improper use of your Account.
Limitations Period for Making Claims
Regardless of any statute or law to the contrary, you agree that you will not initiate any legal action against any of the YOUZU GROUP rising out of or related in any way to your access or use of the Services, this Site, these Terms, the Privacy Policy, or any related matter, more than one year after such cause of action accrues that is the basis of your legal action.
Injunctive Relief
You acknowledge and agree that the rights granted to you and your obligations to YOUZU GROUP under these Terms are unique and irreplaceable in nature, and the loss of which will irreparably harm YOUZU GROUP and cannot be compensated by monetary damages alone. You agree that the YOUZU GROUP shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. You irrevocably waive all rights to seek injunctive or other equitable relief and agree to limit your claims to monetary damages only.
Governing Law and Jurisdiction
This Terms of Use Agreement and all aspects of the Services and this Site shall be governed by, and enforced and construed in accordance with international laws which govern contracts entered into and to be fully performed in, without regard to any principles referring to the laws of another state or jurisdiction. You agree not to commence or prosecute any action in connection therewith other than in the appropriate federal or state court located in Hong Kong, China and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts located in Hong Kong.
Making Copyright Infringement Claims
We will investigate notices of copyright infringement, and take appropriate actions under the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2) (“DMCA”). DMCA provides recourse to copyright owners who believe that their rights under the International Copyright Act have been infringed by acts of third parties over the Internet. If you believe that your copyrighted work has been copied without your authorization and is available on or in this Site in a way that may constitute copyright infringement, you may provide notice of your claim to our designated agent listed below.
For your notice to be effective, it must include the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on this Site;
Information reasonably sufficient to permit the service provider to contact the complaining party, such as address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Export Control Laws
The software (“Software”) related to the Services and this Site may be subject to export controls of United States and other jurisdictions. By downloading the Software, you represent and warrant that you are not located in any country and are not exporting the Software to any person or place, that is prohibited by applicable laws of the United States or any other jurisdiction. You agree to comply with all applicable export control laws and not to transfer, by electronic transmission or otherwise, the Software or any Content subject to restrictions under such laws to any person or destination prohibited by such laws, without first obtaining, and then complying with, any requisite government authorization. You further agree not to upload to the Services or this Site any content, data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.
Laws of Other Jurisdictions
YOUZU GROUP operate and control the Services and this Site from locations within Hong Kong. We make no representation that the Services or this Site is or will be appropriate or available in any other locations. The Services and this Site are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject YOUZU GROUP to any registration requirements within such jurisdiction or country. Anyone who accesses or uses the Services or this Site from outside Hong Kong does so at his or her own risk, and is legally responsible to comply with any applicable federal, state, local, or international laws, regulations, ordinances or treaties.
Data Collection
You may be required to open an Account directly with YOUZU GROUP by completing the registration process and providing true, accurate, current and complete information about yourself. The Services may also be offered to you through a social networking website through which you access this Site. Information collected from you is subject to the social networking website’s policies. By accessing or using a game, application, or activity on this Site, you may be granting the social networking website permission to share your e-mail address and any other personally identifiable information with us.
By accessing and using the Services or this Site, our servers automatically collect and store certain information about you, including the name of the domain from which you accessed the Internet, the date and time you accessed this Site, the Internet address of the web site you used to link to this Site, your IP address, hard drive serial number, browser type and language. We use this information for authentication, copy protection, account blocking, as well as system, rules, game management and other purposes. We may also use software programs to gather and assess certain information, including the number of visitors to different sections of this Site, what information is of most and least interest, the need for technical design specifications, and to identify system performance or problem areas. For website security purposes, and to ensure that this Site remains available to all users, we also use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Finally, we may use built-in tracking features or a technology known as “cookies” to send a small file to your computer that uniquely identifies your browser to obtain information regarding your use of this Site.
By accessing and using the Services and this Site, you consent to our collection and use of your personal information, including the transfer of this information internationally for storage, processing and use by YOUZU GROUP and its affiliates. In addition, as part of the Services, we may provide you with certain communications, such as service announcements and administrative messages.
Third-Party Data Collection and Use of End-User Information
When you use or connect to a YOUZU GAMES website or download a YOUZU GAMES mobile application by or through a Third Party Platform—including Facebook—you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application. For example, we use a third-party service for ad tracking and to help us prepare website and mobile application analytics.
Our third-party ad tracking and analytics company never sends emails, notifications, or other communications to our end users. If you would like to opt out of third-party ad tracking and analytics, please visit here. Your choice to opt out of ad tracking and analytics services does not limit our ability to email you or collect other information from you for other vendors, subject to the terms of this privacy policy.
Privacy
YOUZU GROUP respects your privacy. You acknowledge and agree that the Privacy Policy, including the manner in which we collect, use and disclose your personally identifiable information, is incorporated and made part of these Terms. If you do not agree with the Privacy Policy, you do not have permission to use the Services and you must immediately discontinue use of all Services and this Site.You can click on Privacy Policy to see more information about how we collect and manage your data.
Entire Agreement
The Terms of Use (including the Privacy Policy which is incorporated by this reference), as well as any specific rules, guidelines or instructions regarding a particular game, application or activity, constitute the entire agreement between you and YOUZU GROUP relating to the Services and this Site, and supersede all prior agreements or understanding regarding this subject matter. You agree that these Terms are not intended to confer and do not confer any rights or remedies upon any person other than you and the YOUZU GROUP. If any of these Terms is determined to be unlawful, invalid, or unenforceable for any reason, then that provision will be disregarded and will not affect the lawfulness, validity and enforceability of any remaining provisions. You waive all defenses you may have based on the electronic form of these Terms and that you did not manually signed these Terms. If we fail to act with respect to a breach of any of these Terms by you or others, our failure does not waive our rights to act with respect to any later or similar breaches.
PRIVACY POLICY
Effective: January [ 11 ], 2022
GTarcade (also "we", "us" or "our") is a mobile and browser gaming platform attached to Youzu Group dedicated to bringing games that inspire players' dreams around the world. This Privacy Policy explains what personal data we will collect from you, how we process, use, store and protect such personal data, and whether we will disclose your personal data to anyone else. We will also inform herein you of your rights to update, manage, export and delete your personal data.
This Privacy Policy shall apply to games and services (hereinafter collectively referred to as the "Services") provided by YOUZU GROUP, including but not limited to YOUZU (SINGAPORE) PTE LTD, YOUZU GAMES HONGKONG LIMITED, Yousu HongKong Limited and their affiliates.
When you click to agree to this Privacy Policy, you accept our rules and policies regarding your personal data and you expressly grant us the rights to collect, process, use, share and store your personal data, as described in this Privacy Policy.
You acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Services. If you change your mind in the future, you may withdraw your grant to us regarding your personal data in accordance with this Privacy Policy.
This Privacy Policy forms a part of our User Agreement, which is linked below: https://www.gtarcade.com/en/terms.html. By reading the full version our User Agreement, you may learn more about the processing of your personal data.
If you have any comments, questions or complaints regarding the processing of your personal data, please contact us. Our contact information is as follows:
E-mail: gtarcade_reply@yoozoo.com
Address: 29 Media Circle, #09-01, North Tower ALICE @ Mediapolis, Singapore 138565
Website: http://support.gtarcade.com/
DPO’s Email: DataProtectOfficer@yoozoo.com
1. What Data We Collect
1.1 Data you provide to us
1.1.1 Data you provide when sign up
You don’t have to create an account to use some of our service features, such as searching and viewing GTarcade website. To sign up for a GTarcade account, you are required to provide us with account information and contact information, as follows:
- Account information, including your account name and account password (which will be encrypted); and
- Contact information, namely your email address, which will be used to reset the password.
All your data is protected by GTarcade account authorization. Therefore, you must keep your password safe and do not disclose it to anyone else in any way.
In addition, when you set up your profile, you may voluntarily elect to provide us your personal data, including head portrait, name, gender, date of birth, living location, national code and extra contact information.
If you are located in certain areas, as required by applicable laws and regulations, you may need to complete the identification verification before using and enjoying the Services. Upon your consent or by your voluntary provision, we will collect your real ID information (including name, ID number, photo, etc.).
1.1.2 Data you provide during using services
During using our services, you may be required to provide certain personal data as needed. To be specific, the scenarios include:
- Social functions: To accommodate you with voice chatting, interaction during live broadcasting and other functions, we will access your microphone and camera upon your authorization.
- Game Adaptation and Update: To make the best adaptation of our Game to your mobile device, we need to know the network environment and the storage of your device. And to provide an updated version of our Game to you, we need to have access to the storage of your device, which is inevitable.
- Survey: To understand the performance of our Services and therefore make improvement, we may conduct surveys about our Services. During such survey, we may ask for your basic information (including age, role name and game zone) and your preference information (such as your preferences, interests, hobbies, your favorite games, and general demographic information or other related information). For the supplementary account information and information we collect during survey, since they are not essential or mandatory, it’s your right to refuse to provide such information.
1.2 Data we automatically collect
When you use the Services, we may automatically collect certain data about your devices, including your device information (such as the operating system and its version, hardware and software versions, processing capabilities, manufacturer and model, language and other regional settings, unique device IDs and similar unique identifiers, screen resolution, other device attributes or similar settings), network type, and application version number.
In addition, we may automatically collect certain data about your in-game behavior. We will collect your game information, including role name, role level and scores. Meanwhile, we will collect the information you provide or generate when you communicate with others in the Services(“communication information”), including your chat log, your comments in the game, and the content you post on the forum. You acknowledge and agree that information generated within our Services should not be considered private and communications within our Services may be viewed/heard by other users. Please avoid revealing any personally identifiable or sensitive information during such communications. Other related information collected by us includes the monitoring data of availability and quality of the Services, loading errors and bugs. We also collect data by cookies and similar technologies, the detailed information please refer to our COOKIES POLICY.
1.3 Data from third parties
We only collect limited data from third parties when you use the services through their products or platforms. Such third parties include but are not limited to Apple, Facebook, Google, Twitter, Yahoo and Windows. To be specific:We only collect limited data from third parties (including Facebook and Google) when you use the Services through their products or platforms. We may collect third parties account open-ID and authentication status when you login via third parties account provided that you have expressly agreed to the use of third parties account within the Services. In addition, we may collect
.
2. How We Use Your Personal Data
We will use your personal data in the following ways and in accordance with the following legal bases:
To create your personal account, to allow you to log-in to the Services, and to provide the Services to you, we will use the account information and the contact information you provide when you sign up, as well as your data from third parties. We use this information with your consent to the Privacy Policy.
To provide customized services to you, we may use the information you provide when you set up your profile. We use this information with your consent to this Privacy Policy.
To conduct surveys within the Services, we may process your account information and device information. If you have agreed and confirmed to receive push notifications, we may occasionally to send you e-mails about our promotions, sales or any other information you may be interested in. You can opt out of such email according to the instructions in such email. We use this information with your consent to this Privacy Policy.
To support the transaction process, and to accommodate you with voice chatting, we may process your account information, device information, network environment information, and application version number. We use this information with your consent to this Privacy Policy.
To provide you with payment-related customer services, especially refunding service, we may need to share your transaction order information to the third-party payment agencies that help you with the gam-related payment.
We use device information to provide and improve the Services, so as to allow you to download and install the software on your devices; to record and keep track of requests from you; to detect the user network and device status when you are using the Services; and to correct bugs or errors that occur when you are using the Services. Use of device Information is necessary to perform our contract with you to provide the Services.
To fulfill our legal obligations under the applicable laws, we may process necessary information for the following purposes:
- To monitor and protect services against fraud behavior, such as robot access, illegal add-ons, we may process your account information, device information, network environment information, and game information;
- To keep heathy in-game communication and limit communication against illegal topics and content, we may adopt automatic technologies and process your account information and communication information to detect, filter and block forbidden content in black list;
- To protect your account from unauthorized access and protect your transaction from fraud, we may process your account information; and
- If you are located in certain areas, according to applicable laws and regulations, in order to protect children personal data, we will collect your real ID information. Your refusal to provide your real-name ID information may result in a failure to log into the Services.
3. Cookies
We use Cookies to enhance your experience using the Services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
You can control cookies or similar technologies through your browse settings. Please see our COOKIES POLICY for more information regarding the use of cookies and other technologies described in this section, and how to manage or disable them.
4. How We Protect Your Personal data
4.1 Data security management system
We have implemented data security management system that meets industry-standard, including organizational processes and technical solutions, to protect your personal data against unauthorized access, modification, copy, or deletion. For example, our network communication is encrypted and protected by HTTPS protocol. We have set up firewalls, WAF (web application firewall) and anti-DDOS flow cleaning devices at network boundary to detect and defend against web attacks. We have encryption mechanism and strict access control to protect data in database. Besides, we have implemented collaborative security defense system at both network and terminal level to protect the information system and the computing environment.
In addition to the technical solutions, we also implemented information security management system, which is based on ISO27001, to set up policy, process and procedures which regulate employees’ daily information processing activities, such as access, modify, editing, storage, share, transfer and deletion. This system ensures that only authorized personnel can access the protected data, and can be used only in the authorized way. And we also provide training and arrange awareness raising activities about data security and privacy protection, so as to enhance employees' awareness regarding the importance of personal data protection.
4.2 Data security capabilities
For the security of your personal data, we adopt leading security technologies and continuously update our data security capabilities. To be specific, our data security capabilities include but are not limited to application layer encryption, network layer encryption, database encryption, network access monitoring, database access monitoring, host behavior monitoring, terminal behavior monitoring and tracking, and other technologies.
4.3 Personal data protection suggestions
Even with our data security capabilities, the internet is still not an absolutely secure environment. We strongly recommend that you shall at least take the following steps to enhance the security of your account:
Avoiding sending personal data in an unencrypted way; and
Using complex passwords, which should include numbers, alphabet letters, special symbols, and avoid names, birthdays and similar information.
4.4 Response to data security incidents
We have implemented reasonable technical and organizational measures to safeguard your personal data. If unfortunately, any personal data breach or similar security incident happens, we will promptly take responses to control and mitigate the influence of the incident. According to mandatory requirements in applicable laws and regulations, we will timely inform you as needed and share with you the following information:
The nature and possible impact of the incident;
The name and contact details of the data protection officer or other contact point where more information can be obtained;
The measures taken or proposed to be taken by us to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects;
The suggested actions you can take to eliminate or reduce risks; and
The remedial measures for you, where appropriate.
We will promptly inform you of the incident by mail, telephone, push notification, etc. When it is difficult to inform the affected data subjects one by one, we will take a reasonable and effective way to publish the announcement.
Besides, in the case of any security incident, we will actively and timely, where feasible, notify the incident to the competent supervisory authority according to requirements in applicable laws and regulations.
5. How We Share and Disclose Your Personal Data
We may share Personal Information (mobile phone, mobile phone’s model, system type, system version, screen dimensions of the device) with third-party SDK’s providers (include Youme and MobPush) in or achieve certain function of our Services. “Youme” is necessary when voice-chatting function is available in our Game (the Private Policy of “Youme” can be found at https://www.youme.im/privacy-policy.html). And “Mobpush” is necessary for sharing your in-game content to your SNS accounts such as Facebook etc. (the Private Policy of “Mobpush” can be found at http://www.mob.com/about/policy). With your prior consent, the above-mentioned third-party SDK ‘s providers may have access to your microphone and album. Meanwhile, rejecting such consent will not result in failure of playing our Game. While third-party SDK’s providers have limited access to your personal information and are contractually bound not use it for other purposes. You are still highly recommended to refer to the privacy policies or relevant statements of the SDK’s providers for more detailed information.
We will NOT share or disclose your personal data with any other commercial entity, organization or individuals, except for the following situations:
With your consent. We may disclose sharing or disclose your personal data when you provide us with your consent to do so;
Law enforcement bodies and courts. We disclose information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement body's request. We also disclose such Information to third parties:
i. in connection with fraud prevention activities;
ii. where we believe it is necessary to investigate, prevent, or take action regarding illegal activities;
iii. in situations that can involve violations of our terms of use or other rules;
iv. to protect our rights and the rights and safety of others; and
v. as otherwise required by law.
Service providers. In order to support the purpose listed in this Privacy Policy, our agents or contractors (either data controller or data processor) may need access to information to carry out services, including but not limit to, logistic, payment, SMS, email, anti-fraud, risk management, advertisement attribution and etc. Information shared with such service providers will follow the principle of legal, proper, essential, and with clear defined purpose. We also sign NDA and DPA with each service provider to make sure they will follow our requirements, including the requirements mentioned in this Privacy Policy, to deal with the shared information and subject to confidentiality obligations;
YOUZU GROUP Affiliates. GTarcade service is part of YOUZU GROUP. We may share information with our affiliates YOUZU GAMES HONGKONG LIMITED and YOUZU (SINGAPORE) PTE. LTD within the purpose and scope listed in this Privacy Policy;
Linked sites. Some of our sites contain links to other sites, including Social Media Sites, whose information practices can be different from ours. You should consult the corresponding sites' privacy disclosures and terms before submitting any information, as we have no control over information that is submitted to, or collected by these third parties; and
Other third parties. Where permitted by law, we may also share information with authorized third parties for the following purpose in case of essentials: protect crucial public interest, statistics analysis, science or history research.
6. Global Data Storage and International Transfer
Our Services are provided globally. Our IDC (Internet Data Center) is located in California, USA. This means, your personal data as mentioned in section 1. What Data We Collect will be transferred to and processed in the USA. We will take steps necessary to comply with applicable legal requirements.
If you are located outside USA, we will not transfer your personal data to our IDC until receipt of your explicit consent. In the meanwhile, we will implement all necessary and reasonable security measures before transferring data to our IDC, and you can refer to section 4. How We Protect Your Personal data for details.
You are CLEARLY aware of the above-mentioned cross-border transfer of personal data, understand the risks that may exist, and FULLY AGREE that we may transfer and store your personal data according to the Privacy Policy.
In case you want to withdraw your consent and stop us from transferring your personal data to our IDC, you can refer to section 7. How You Can Manage Your Personal data to submit a request.
7. How You Can Manage Your Personal data
This section (“How You Can Manage Your Personal data”) applies to users that are located in the European Economic Area and Southeast Asia. For users located in other territories, please refer to the privacy clauses in our User Agreement.
You have certain rights in relation to the personal data we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). We must respond to a request by you to exercise those rights without undue delay and at least within 1 months (though this may be extended by a further 2 months in certain circumstances).
Please understand further information may be required to verify your identity when exercising your rights. You can refer the complaint to the relevant regulatory authority in your jurisdiction. For more information on how you can manage your personal data, you can reach out for us, and we will provide you with information on the applicable complaint route according to your actual situation. Please find our contact information in Section 10 Contact Us.
7.1 Access and Modification
You are entitled to access and modify your account information at https://profile.gtarcade.com/user/index after logging into your GTarcade account. If you believe we hold any other personal data about you, please contact us and complete the corresponding request form.
7.2 Erasure
Since the personal data we collect and store is necessary to deliver our Services, we will not delete them except in the following circumstances that you can ask us to delete your account and personal data. You can also exercise your right to restrict our processing of your personal data (as described below) whilst we consider your request. But please note, this may limit your access to our Services:
• Where our processing of the personal data violates laws and regulations;
• Where we collect and use your personal data without your consent;
• Where our processing of personal data breaches the agreement with you; or
• Where your account is terminated and personal data deletion request is submitted.
To delete your certain personal data, you shall visit our official website https://www.gtarcade.com, and then click “MY ACCOUNT” page, and then, after logging into your account and click “Account Details”, you may find and choose to delete your personal information listed on such webpage.
When you delete the data from our Services, we may not immediately delete the corresponding data from the backup system, but will delete the data when the backup is updated within reasonable period. If there is any other personal data you believe we process that you would like us to erase, please contact us and complete the request form.
We may need to retain personal data if there are valid grounds under data protection laws for us to do so (e.g., for the defence of legal claims or freedom of expression) but we will let you know if that is the case.
If you request to delete the Gtarcade account, please click “Support” in our Game, fill in the ticket with necessary information and submit such ticket. After that, our customer service contacts will help you delete the Gtarcade account. After your Gtarcade account has been deleted, none of your personal information will be kept by us unless otherwise required by applicable laws and regulations.
7.3 Restriction of Processing to Storage Only
You can require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances by visiting “Support” in our Games to submit your request or sending e-mail to DataProtectOfficer@yoozoo.com. Please note, however, that if we stop processing the personal data, we may use it again if there are valid grounds under data protection laws for us to do so (e.g., for the defense of legal claims or for another’s protection). As above, where we agree to stop processing the personal data, we will try to tell any third party to whom we have disclosed the relevant personal data so that they can stop processing it too.
You may request we stop processing and just store the personal data we hold about you where:
• you believe the personal data is not accurate for the period it takes for us to verify whether it is accurate;
• you wish to erase the personal data as the processing we are doing is unlawful but you want us to retain the personal data but just store it instead; or
• you wish to erase the personal data as it is no longer necessary for our purposes but you require it to be stored for the establishment, exercise or defense of legal claims.
7.4 Portability
You have the right to receive a copy of certain personal data we process about you. You can visit “Support” in our Games to submit your request, or send e-mail to DataProtectOfficer@yoozoo.com. This comprises any personal data we process on the basis of your consent，pursuant to our contract with you, or to fulfill our legal obligations under the applicable laws, as described in the section “How We Use Your Personal Data”. You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal data to another party.
If you wish for us to transfer such personal data to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal data if providing it would interfere with another’s rights (e.g., where providing the personal data we hold about you would reveal information about another person or our trade secrets or intellectual property).
7.5 Access and Modification
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you by visiting Settings – Private Setting, or sending e-mail to DataProtectOfficer@yoozoo.com.
7.6 Other rights
If you’re concerned with the cross-border data storage and transfer we described in Section 6 Global Data Storage and International Transfer, and would like to submit a request to withdraw your consent, you can visit Settings – Private Setting, or send e-mail to DataProtectOfficer@yoozoo.com;
Other than the above, you can also:
• Make your choice regarding whether to connect your social media account with GTarcade account on https://profile.gtarcade.com/user/index after logging into your GTarcade account;
• Make your choice regarding subscription services on https://profile.gtarcade.com/user/index after logging into your GTarcade account;
• Manage the access authorization of our APP to your device by changing mobile device authorization settings; and
• Make your choice regarding Cookies or other similar technologies by configure your browser settings.
8. Children Personal data Protection
We will NOT knowingly collect or store personal data from children under 16. If legal guardian believe that we have unintentionally collected their children’s personal data or otherwise used their children’s personal data for unauthorized purpose, please reach out to us immediately and we will delete relevant data as soon as possible. Please see the Section 10 Contact Us below for further details.
If you are located in certain areas, in order to comply with the relevant laws, regulations and policies and the requirements of competent authorities, we will make a judgment on whether the real name information of an account belongs to a child based on the real-name ID information we collect through real-name verification. If such information indicates the user is under the age stipulated by the applicable laws and deemed as child under such laws, we will not collect further personal data from the child until a parent/guardian’s verifiable consent is obtained.
If you are under 16, we will not push ads to you in any way.
We urge children’s legal guardian to instruct children not to give out their real names, addresses, or other personal data without legal guardian’s permission during online service. We also recommend that legal guardians familiarize themselves with parental controls available.
9. Updates to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in technology, law, our business operations, or any other reason we determine is necessary or appropriate. When we do make changes, we will update the “Last Modified” date at the top of the Privacy Policy and post it within the Services. If we make material changes to this Privacy Policy or the ways we process player information, we’ll provide you additional notice as well.
We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your information.
We will give you prior notice of any modifications to this Privacy Policy to allow you to review the modified Privacy Policy before you choose to continue to use our products. If you do not consent to the modified Privacy Policy, you will be unable to continue to use our Services.
10. Contact Us
For any inquiries or concerns of our services, you can visit http://support.gtarcade.com/ to contact our customer support team, or send e-mail to gtarcade_reply@yoozoo.com, we will respond to you within 15 working days.
We have a privacy protection and management team to monitor and protect your personal data. If you have any questions or requests regarding the protection of personal data, please feel free to send email to: DataProtectOfficer@yoozoo.com.
All comments (1)
Next time, please make sure I can see the server name/number on the chat box. For now, the issue is reported.