Can't play. App stops and interrupts in Samsung S21 Ultra

1. A80-Hades

2. Your Character ID: 75998247927487372

Character name: 永Raven

3. The game app stops constantly. I can't play. I've already cleared cache, repaired client and even uninstalled and reinstalled the app, but the problem persists. I even lowered the graphics quality like was told (which makes no sense being the S21 Ultra a great phone).

Today's update didn't solve the problem. Still failing. Please resolve this asap. Because of this the players leave the game.

4. All the time since last wednesday May 31st.

5. Samsung S21 Ultra, Android